We are your office

Shipping Policy
Subject to availability and receipt of payment, requests will be processed within one (1)
working day and delivery confirmed by way of an email update. Ownership in all goods
sold and delivered shall remain the property of Primafacie Investment Solution (pty) ltd,
Prima Office Automation (pty) ltd until the full purchase price has been paid.
Any delivery note (copy or original) signed by the client and/or its authorised
representative and/or its nominated agent and held by Prima Office Automation (pty)
ltd, shall be prima facie proof that delivery was made to the client.
Primafacie Investment Solution(pty)ltd t/a, Prima Office Automation (pty) ltd is entitled
to engage a third party on its behalf to transport all goods purchased by the client to
the delivery address stipulated by the client (see below). Short deliveries must not be
accepted, and all the goods must be given to the driver of the delivery vehicle for return
to Primafacie Investment Solution (pty) ltd t/a, Prima Office Automation (pty) ltd.
Pricing Policy
Primafacie Investment Solution(pty)ltd t/a, Prima Office Automation (pty) ltd reserves
the right to change the pricing of goods from time to time without prior notice to the
client. Pricing must be confirmed via an official quotation prior to confirming an order.
Security Policy
Trade Safe is an independently reviewed escrow and paymaster services provider that
safeguards the buyer’s funds in trust in a transaction involving two or more parties. The
funds are only released to the seller, and other approved beneficiaries once the buyer
receives the goods or services in the agreed condition.
Trade Safe also guarantees payment in full to sellers within 24 hours of delivery (say
goodbye to unpaid invoices). We eliminate transactional fraud, scams and bad
debt…ensuring every transaction is safe, secure and successful.
Product Information
The product pictures and specifications may be updated from time to time and change
without prior notice.
Order Cancellation
The provision of goods and services by Primafacie Investment Solution (pty) ltd t/a,
Prima Office Automation (pty) ltd is subject to availability. In cases of unavailability,
Primafacie Investment Solution (pty) ltd t/a, Prima Office Automation (pty) ltd will refund
the client in full within 7 (seven) days of the confirmation of order.
Any cancellation of an order by the client must be conducted before the client’s order
has been dispatched and will attract a 15% handling and restocking fee on the value of
the order cancelled for administration purposes
Client Privacy Policy
Primafacie Investment Solution (pty) ltd t/a, Prima Office Automation (pty) ltd shall take
all reasonable and responsible steps to protect all personal information of its users and
clients. For this clause, “personal information” is defined as in the Promotion of Access
to Information Act 2 of 2000 (PAIA). For more information about the PAIA, please
visit http://www.doj.gov.za/paia/paia.htm.
The client confirms that all information given is accurate and complete, and the client
agrees to update any supplied information when necessary in order to ensure the
accuracy of the above information failing which Primafacie Investment Solution(pty)ltd
t/a, Prima Office Automation (pty) ltd will not be liable for inaccuracies.

Legal Proceedings
These terms and conditions shall be governed and construed under and in accordance
with the laws of the Republic of South Africa. Primafacie Investment Solution(pty)ltd t/a,
Prima Office Automation (pty) ltd shall, at its option and notwithstanding that the
amount of its claim or the nature of the relief sought exceeds the jurisdiction of the
Magistrate’s Johannesburg, be entitled to institute action out of such court.
A certificate issued and signed by any member of Primafacie Investment Solution(pty)ltd
t/a, Prima Office Automation (pty) ltd, whose authority need not be proved, in respect of
any indebtedness of the client to Primafacie Investment Solution(pty)ltd t/a, Prima Office
Automation (pty) ltd or in respect of any other fact, including but without limiting the
generality of the a foregoing, the fact that such goods were sold and delivered, shall be
prima facie proof of the client’s indebtedness to Primafacie Investment Solution(pty)ltd
t/a, Prima Office Automation (pty) ltd and prima facie proof of delivery of the goods in
terms of this contract.
Any document will be deemed duly received by the client within:
 three (3) working days of pre–paid registered mail to any of the client’s business
or postal addresses or the domicile address of the client.
 24 (twenty–four) hours of being emailed to any of the client’s email addresses on
being delivered by hand to the client; or
 48 (forty–eight) hours if sent by overnight courier.
 The client agrees that neither Primafacie Investment Solution(pty)ltd t/a, Prima
Office Automation (pty) ltd nor any of its employees will be liable for any
negligent or innocent misrepresentations made to the client, nor shall the client
be entitled to release from these terms and conditions on those grounds.
Arbitration
Primafacie Investment Solution(pty)ltd t/a, Prima Office Automation (pty) ltd may refer
any dispute arising from or in connection with this contract to arbitration which
arbitration award shall be final and binding on the client and Primafacie Investment
Solution(pty)ltd t/a, Prima Office Automation (pty) ltd. The arbitrator will be a person
agreed upon by the parties or failing agreement, appointed by the Arbitration
Foundation of Southern Africa, who shall then finally resolve the dispute or issue in
accordance with the Rules of the Arbitration Foundation of SA. The arbitration must be
held at the place and in accordance with whatever procedures, the arbitrator considers
appropriate.

Indemnity
The customer indemnifies and holds Primafacie Investment Solution(pty)ltd t/a, Prima
Office Automation (pty) ltd (including its employees, subcontractors or subsidiaries)
harmless against all claims of whatsoever nature that may be brought or threatened
against Primafacie Investment Solution(pty)ltd t/a, Prima Office Automation (pty) ltd by
any third party arising from or in connection with any defect, latent or otherwise in any
goods supplied and/or services rendered by Primafacie Investment Solution(pty)ltd t/a,
Prima Office Automation (pty) ltd.
Country of Domicile
This website and all other online documentation and functionality is governed by the
laws of South Africa and Primafacie Investment Solution(pty)ltd t/a, Prima Office
Automation (pty) ltd chooses as its domicilium citandi et executandi for all purposes
under this agreement, whether in respect of court process, notice, or other documents
or communication of whatsoever nature the following address:893 Indwa street, Naledi
ext2, Johannesburg 1861.
Variation
Primafacie Investment Solution (pty) ltd t/a, Prima Office Automation (pty) ltd may, in its
sole discretion, change this agreement or any part thereof at any time without notice.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images,
audio clips, digital downloads, data compilations, and software, is the property of this
site’s owner or its content suppliers and protected by South African and international
copyright laws. The compilation of all content on this site is the exclusive property of
this site’s owner and protected by South African and international copyright laws. All
software used on this site is the property of this site’s owner or its software suppliers
and protected by South African and international copyright laws.

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED,
AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS,
OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF
THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR
E–MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT,
INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR
THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO
YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY
NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS